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Digital Video Security Solutions respects your privacy. When using our sites, you may get information, access online products and services, communicate with us or link to other Web sites with which we do business. While doing that, you may give us information so that we can provide enhanced products or services to you and to personalize your experience on our website. This online privacy policy describes how we use and protect Individual Identifying Information that you share with us. "Individual Identifying Information" is information that enables us to identify you, such as your email address, name, title and mailing address.

This policy governs Web-sites owned and operated by Digital Video Security Solutions. Our policy does not govern Web-sites of other parties to which we may provide links, because Digital Video Security Solutions is not responsible, and can not control the privacy practices or content of those sites. To demonstrate our commitment to fair information practices, we have adopted leading communication industry privacy guidelines.

We want to give you the comfort and confidence you need to fully participate in our online offerings so that we can better serve your needs. Therefore, here are the principles governing our information practices and other privacy aspects of our Web sites:

  1. Information Collection and Use
  2. Information Sharing and Disclosure
  3. Digital Video Security Solutions Customer Account Maintenance & Service Profile
  4. Digital Video Security Solutions Prospect Opt Out Profile
  5. Security
  6. Changes to this Privacy Policy
  7. Questions or Suggestions
  8. IP Information Collection and Use Practices
  9. Cookies
  10. Data Storage
  11. Contact Us

1. Information Collection and Use

Digital Video Security Solutions collects Individual Identifying Information when you register for a Digital Video Security Solutions account, or use certain Digital Video Security Solutions products or services, and when you visit Digital Video Security Solutions pages. Digital Video Security Solutions may also receive Individual Identifying Information from our business partners.

When you register with Digital Video Security Solutions, we may ask for your name, email address, zip code, business name, business address, and system type and configuration including DVR IP addresses and login information as well as other necessary information. Once you register with Digital Video Security Solutions and sign in to our services, you are not anonymous to us.

Digital Video Security Solutions also automatically receives and records information on our server logs from your browser and DVR system including your IP address, Digital Video Security Solutions cookie information and the page you requested.

Digital Video Security Solutions uses information for three general purposes: to customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.

Digital Video Security Solutions routinely time-stamps and logs data and events (like features used and user account access information.) This data is used for accounting/billing purposes as well as for performance tuning and optimization of the Digital Video Security Solutions services.

2. Information Sharing and Disclosure

Digital Video Security Solutions will not sell or rent your Individual Identifying Information to anyone.

Digital Video Security Solutions will send Individual Identifying Information about you to other companies or people when:

  • We have your consent to share the information;
  • We need to share your information to provide the product or service you have requested;
  • We need to send the information to companies who work on behalf of Digital Video Security Solutions to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the Individual Identifying Information we provide to them beyond what is necessary to assist us.);
  • We respond to subpoenas, court orders or legal process; or
  • We find that your actions on our Web sites violate the Digital Video Security Solutions Terms of Service, or any of our usage guidelines for specific products or services.

3. Digital Video Security Solutions Customer Account Maintenance & Service Profile

You have the ability to edit your Digital Video Security Solutions Account Information, including subscriptions for non-account specific email and general promotions, at any time. To request account maintenance, contact Digital Video Security Solutions Customer Services by clicking here to send an inquiry or calling us at (303) 772-7416 .

4. Digital Video Security Solutions Prospect Opt Out Profile

Digital Video Security Solutions gives you the ability to edit your profile and preferences at any time, including whether you want Digital Video Security Solutions to contact you about special offers and new products via email or regular mail. These options are available at any time by editing your account profile once created. Digital Video Security Solutions respects your privacy and will not sell or rent your personal information.

5. Security

Digital Video Security Solutions DVR Health Services and other ancillary business intelligence services such as Automated Dispatch utilize the internet to exchange information which is required to offer these services and features. Digital Video Security Solutions takes every precaution to protect and safeguard against the unauthorized use of such data. However, Digital Video Security Solutions does not own or control the networks used to transmit such data and therefore cannot guarantee that such data will reach the intended destination or shall not be subjected to attempts at unauthorized use of such data.

Your Digital Video Security Solutions Account Information is password-protected for your privacy and security.

In certain areas Digital Video Security Solutions uses industry-standard SSL-encryption to protect data transmissions.

In other areas Digital Video Security Solutions uses proprietary security methods to protect data transmissions.

6. Changes to this Privacy Policy

If we change any of our privacy policies or practices, we'll post those changes to this policy statement at least 30 days before they take effect. In limited cases, we may be required to disclose certain information to comply with a legal process, such as a court order, subpoena or search warrant.

7. Questions or Suggestions

If you have questions or suggestions complete a feedback form by clicking here.

8. IP Information Collection and Use Practices

Digital Video Security Solutions receives IP addresses from all users because this information is automatically reported by your browser each time you view a Web page.

Your IP address is also stored in our user registration databases when you register with Digital Video Security Solutions.

When using DVR Health services the IP and status information of the DVR are reported to Digital Video Security Solutions and logged in our database. This information is utilized to provide uptime reporting, system status reporting and to generate automated dispatch services when so subscribed.

When a Digital Video Security Solutions Web page is requested and viewed, that request is logged on our servers with information including the IP address of the computer that requested the page.

IP addresses may be used for various purposes, including to:

  • Diagnose service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific Web company or ISP.
  • Estimate the total number of users visiting Digital Video Security Solutions from specific countries or regions of the world.

9. Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a Web site's computers and stored on your computer's hard drive. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Choices about Cookies

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)

If you reject all cookies, you will not be able to use Digital Video Security Solutions products or services that require you to "sign in and you may not be able to take full advantage of all offerings. However, many Digital Video Security Solutions products and services do not require that you accept cookies.

Digital Video Security Solution's Practices Regarding Cookies

Digital Video Security Solutions uses its own cookies for a number of purposes, including to:

  • Access your information when you "sign in," so that we can provide you with customized content.
  • Keep track of preferences you specify while you are using Digital Video Security Solution's services.
  • Display the most appropriate advertising banners, based on your interests and activity on Digital Video Security Solutions.
  • Conduct research to improve Digital Video Security Solution's content and services.
  • Require you to re-enter your Digital Video Security Solutions password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

10. Data Storage

Account Information

When you register with Digital Video Security Solutions or submit information to Digital Video Security Solutions, a temporary copy of that information is routinely made to prevent accidental loss of your information through a computer malfunction or human error.

Digital Video Security Solutions keeps your account information active in our user registration databases in order to provide immediate access to your personalization preferences each time you visit Digital Video Security Solutions.

If you ask Digital Video Security Solutions to delete your Digital Video Security Solutions account, in most cases your account will be deactivated and then deleted from our user registration database in approximately 90 days. This delay is necessary to discourage users from engaging in fraudulent activity.

Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request. This may be the case even though no information about your account remains in our active user databases.

Servers

The Digital Video Security Solutions computers (called "servers") that send your Web pages and advertising banners process and store an enormous amount of information every day. Some of this information is stored in "log files."

Log files are used for analysis, research, auditing, and other purposes, as described above. After this information has been used, it is stored and is inaccessible. Until the information is stored, your Digital Video Security Solutions ID may remain in our active server log files.

11. Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us by clicking here to send an inquiry.