Home > Support > Limited Warranty

Digital Video Security Solutions warrants products sold as follows:
1. Limited Warranty: DV2S warrants that the Products sold hereunder will be free
from defects in material and workmanship for a period of two years (24 months) from
the date of purchase, unless otherwise stated differently in writing. If the Products
do not conform to this Limited Warranty during the warranty period (herein above
specified), Purchaser shall notify DV2S in writing of the claimed defects and demonstrate
to DV2S satisfaction that said defects are covered by this Limited Warranty. If
the defects are properly reported to DV2S within the warranty period, and the defects
are of such type and nature as to be covered by this warranty, DV2S shall, at its
own expense, furnish replacement Products or, at DV2S 's option, replacement parts
for the defective Parts. Labor charges will be charged at a rate of $75/hr after
90 days from date of purchase. Shipping and installation of the replacement Products
or replacement parts shall be at the Purchaser's expense.
2. Other Limits: THE FOREGOING IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. DV2S does not warrant against damages or defects
arising out of improper or abnormal use of handling of the Products; against defects
or damages arising from improper installation; against defects in products or components
not manufactured by DV2S, or against damages resulting from products or components
not supplied by DV2S. This warranty also does not apply to Products upon which repairs
have been affected or attempted by persons other than pursuant to written authorization
by DV2S. Warranty is void if product(s) enclosures are tampered or opened by persons
other than the DV2S. In addition to this, any means of system malfunction due to
anything other than the system itself will not be covered by the warranty (i.e.
faulty building wiring, lighting surges, etc).
3. Exclusive Obligation: THIS WARRANTY IS EXCLUSIVE. The sole and exclusive obligation
of DV2S shall be to repair or replace the defective Products in the manner and for
the period provided above. DV2S shall not have any other obligation with respect
to the Products or any part thereof, whether based on contract, tort, and strict
liability or otherwise. Under no circumstances, whether based on this Limited Warranty
or otherwise, shall DV2S be liable for incidental, special or consequential damages.
4. Other Statements: DV2S 's employees or representatives' OR OTHER WRITTEN STATEMENTS
DO NOT CONSTITUTE WARRANTIES, shall not be relied upon by Purchaser, and are not
part of the contract for sale or this limited warranty. 5. Entire Obligation: This
Limited Warranty states the entire obligation of the DV2S with respect to the Products.
If any part of this Limited Warranty is determined to be void or illegal, the remainder
shall remain in full force and effect.
|